Frequently Asked Questions

Everything you need to know about your Team Wendy shopping experience.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.

What is your return policy?

We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Returns are processed within 5 business days of receiving the package.

How do I find my correct size?

Please refer to our detailed Size Guide located on each product page. Our apparel is designed for a modern fit; if you prefer a looser style, we recommend sizing up.

Can I track my order?

Yes, once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your delivery progress in real-time.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

Are your materials sustainably sourced?

Team Wendy is committed to ethical fashion. We partner with manufacturers who prioritize sustainable fabrics and fair labor practices to minimize our environmental footprint.